What Is Business Analytics?
Understand business analytics, its purpose, and how data supports better decisions.
Learn how to turn business data into useful insights, understand performance, build management dashboards, and make evidence-based decisions through practical, interactive lessons.
Your learning journey
Understand
Business models and core concepts
Analyze
Revenue, profit, customers, and sales
Optimize
Operations, forecasting, and scenarios
Decide
Dashboards and executive decisions
Your final destination
Complete a business analytics project from the business question through the final recommendation.
Understand business models and objectives.
Analyze financial, sales, and customer data.
Explore operations, forecasts, and scenarios.
Present an evidence-based business case.
Course curriculum
Select a chapter to open its lesson. Use search and category filters to find a topic quickly.
Chapters in this course
20
Showing 20 of 20 chapters
Understand business analytics, its purpose, and how data supports better decisions.
Explore how businesses create value, serve customers, and generate revenue.
Analyze sales revenue, growth patterns, targets, and revenue performance.
Understand costs, calculate profit and margin, and interpret profitability.
Use customer data to understand purchasing behavior and customer segments.
Measure customer acquisition cost and evaluate how efficiently a business attracts customers.
Understand customer lifetime value and its role in long-term business profitability.
Analyze customer churn, retention, and opportunities to improve customer loyalty.
Analyze the customer journey, conversion rates, and drop-offs at different funnel stages.
Compare products using revenue, profitability, demand, and performance indicators.
Explore pricing decisions, discounts, profitability, and business trade-offs.
Evaluate marketing campaign performance, acquisition costs, and business outcomes.
Compare markets and regions to identify differences in demand and performance.
Measure operational performance, efficiency, and opportunities for improvement.
Understand inventory movement, demand patterns, and stock-related decisions.
Use historical patterns and forecasting concepts to support future planning.
Explore how changes in assumptions can affect costs, revenue, profit, and decisions.
Organize important KPIs and performance comparisons into a management dashboard.
Interpret business evidence, investigate performance gaps, evaluate risks, and recommend action.
Bring the course together in a practical project, from the business question to the final recommendation.
Put your skills into practice
Bring together business questions, data validation, KPIs, analysis, dashboards, and recommendations in the final course chapter.